1.Overnight Delivery
The cost here is currently R99. Overnight is to major city centers like Johannesburg, Cape Town, Pretoria and East London, If you are unsure if your area fits into this category please contact us or “The Courier Guy” before placing your order. Our current process is that we send you a tracking number once your order has been processed. Once you have this tracking number and it appears on "The Courier Guy" tracking service all communication regarding your package can be direct to them as they have ownership of the package until signed off by yourself. Should you need to change details of delivery please arrange this with them directly. Please note this applies for Monday to Thursday orders. We do not do weekend delivery. Orders placed before 14h00 will go out the same day once payment has been received. Orders placed after 14:00PM will be shipped on the following business day. If a customer places an order on Friday evening at 4:30PM, their order will be shipped the following business day.
Once a package is passed onto The Courier Guy or Aramex it is no longer under the control of The Coil Company.
2.Economy Courier
The cost here is currently R50. Our current process is that we send you a tracking number once your order has been processed. Once you have this tracking number and it appears on "The Courier Guy" tracking service all communication regarding your package can be direct to them as they have ownership of the package until signed off by yourself. Should you need to change details of delivery please arrange this with them directly. Please note this applies for Monday to Thursday orders. We do not do weekend delivery. Orders placed before 14h00 will go out the same day once payment has been received. Orders placed after 14:00PM will be shipped on the following business day. If a customer places an order on Friday evening at 4:30PM, their order will be shipped the following business day.
Once a package is passed onto The Courier Guy or Aramex it is no longer under the control of The Coil Company.
3. Cape Town Same Day
The cost here is currently R50. CAPE TOWN ONLY! If an Order is placed before 09h00 and the customer resides in Cape Town. The order will be shipped with SAME DAY COURIER. The package should be delivered after 14h00.
Once a package is passed onto The Courier Guy or Aramex it is no longer under the control of The Coil Company.
Free shipping on all orders over R500 in total!
Shipping costs are non-refundable. You will be responsible for paying your own shipping costs for returning your item(s).
Tracking numbers will be sent to purchaser's registered email address.
For any orders lost by the Courier Service, please contact us at info@thecoilcompany.co.za to report it.
*Shipping delays may occur during holidays or new product releases.
INTERNATIONAL ORDERS
We ship internationally!
We mainly use DHL for international shipment and HAVE to be quoted before order is placed.
If a package is lost during transit OR you have a shipping questions, please contact us at info@thecoilcomapny.co.za
To return your product, please e-mail us for shipping address information.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.